09:00 – 17:00 Monday – Saturday
08:00 – 16:00 Sunday only in Los Angeles, Las Vegas & San Francisco
Closed on all Statutory Holidays

Convenience Kits

$35.00 per Person – Optional Charge.

Per Person Set:
Blankets, Pillow, Hand Towels, Bath Towels, Dish Towels, Coffee Cup, Sheets, Pillow Cases, Wash Cloth, Tumblers.

Driver Requirements

Min Age 25 / Max Age 75

No charge for additional driver, but they must be present at the rental center and be listed on the rental contract.

Generator

Use of a Generator will be charged with $3.00 per hour or $8.00 per day

Insurance Terms

Public Liability Insurance (included in daily rate)
We maintain liability insurance coverage on all rental vehicles to protect the renter and authorized drivers. Liability coverage is limited to the minimum financial limits determined by the US State or Canadian Province in which the accident occurs. Claims in excess of the State or Province limits may arise. These claims are the responsibility of the renter. The rental center assumes no responsibility for such liability claims unless client has purchased the supplementary liability insurance. Deductible $700.00 per occurrence.

Vehicle Incident Protection (included in daily rate)
The insurance reduces the renters responsibility to $700.00 per occurrence in case of overhead damage, undercarriage damage, damage from vehicle back up, vandalism, theft or windshield damage regardless of fault and for cost incurred in transporting damaged vehicle to the rental station – including towing and storage – provided the renter is in compliance with the terms and conditions of the rental agreement. The insurance covers the damage to the RV itself but does not limit the renter’s responsibilities for liability claims, property damage and / or personal injuries. Deductible $700.00 per occurrence.

Optional Liability Insurance - $8.00 per day
The insurance provides supplementary liability that protect the renter for the difference between the underlying insurance and up to $1.000.000.00 against claims made by a third party for bodily injuries and / or property damage sustained as a result of an incident while operating the vehicle.

Mexico Liability Insurance
This is a required supplementary protection for the renter if traveling to Mexico. In addition a written permission from the rental station is required for all border crossings. Please request the detailed information if you plan to travel to Mexico.

Language

Multi-Lingual agents are available at every rental center.
English, German, French, Spanish, Dutch or Japanese. Operator manuals are available in the same languages.

Luggage Storage

Additional luggage may be stored at the rental station at your own risk

Mileage Charges

Mileage fees will be charged as follows:
Additional Mileage Packages: $125.00 per package only advance reservation
Unlimited Mileage: Special rates are available for rentals of 14 + Days.
Individual Mileage Charge: $0.32 per Mile

Minimum Rental

7 Days during High Season
3 Days during Off Season

Northern Charges

If you plan to drive to Alaska or the Yukon Territory a one time fee of $450.00 applies.

One Way Rental

Please Inquire. We offer attractive rates for last minute rentals or off / low season rental. In some instances one way fees are waived.

Preparation Fee

Mandatory $100.00 per Rental (One time fee)
The fee includes transfers from / to rental center, propane gas supply, chemicals, cleaning items and cooking utensils

Pets

Are allowed. Client is responsible for all damages and/or cleaning. A one time $50.00 fee is required.

Rental Equipment

Most rental center are providing the following items at additional cost:
Mountain Bikes, Bike Carrier, Child Seats, Booster Seats, Toaster, Lawn Chairs, inflatable Canoes or Kayaks, Snow Chains etc.
Advance reservation is highly recommended.

Rates

All published rates are available with advance reservation only.
Local rates may be higher.

Security Deposit

A $500.00 deposit is required at the time of departure. Payment must be guaranteed with a valid major credit card. The deposit is valid only for the duration of the rental contract and will not appear on the client’s credit card statement, therefore it will not be necessary to refund. We release the credit card capture automatically upon return of the RV. Either the primary renter or co-renter may sign the credit card slip.

Smoking

All units are non-smoking. If you smoke in the unit – a cleaning fee may apply.

Taxes

Are included – with the exception of taxes for additionally locally rented items and locally paid mileage fees

Transfers - General

Standard Transfer: 10:00 am – 14:00 pm
Included for most pick locations – except: Albuquerque, Denver, Seattle, Salt Lake City, Portland and Miami. Clients must call the rental center not later than 09:00 am the morning of vehicle pick up in order to schedule the transfer. Actual transfer time is between 10:00 am – 14:00 pm.
Early Bird Transfer: 07:15 am – 08:00 am (additional cost please inquire)
Priority transfers are offered only from selected hotels. Advance information are required. Please call the rental station immediately after a arrival.
Self-Transfer Procedures: Call the rental center not later than 09:00 am to determine the time of RV availability. Please do not arrive unannounced.

Transfers – Pick up

Generally from 13:00 pm – 16:00 pm
Early Bird from 08:00 am - 11:00 am

Transfers – Return

Drop off between 08:00 am – 11:00 am
A return transfer either to the hotel or the airport will be provided between 08:00 am – 13:00 pm

Travel Restriction

Death Valley July & August, Logging Roads, non-public Roads, Montreal & Quebec City Metropolitan Areas, New York City / Manhattan. Mexico travel is allowed with additional insurance. For all Northern Routes (Alaska & Yukon) - clients are traveling at their own risk.

Units Years

All RV’s are from the model years 2002/3/4/5

Upgrades Downgrades

We will make every effort to provide the type of vehicle requested. We do, however, reserve the right to substitute a vehicle of equivalent or lower value or offer a higher rated vehicle at no additional cost. Should a lower rated vehicle be substituted, our responsibility is limited to refunding the difference in the daily rental rates.

Disclaimer

All information provided may change without further notice.
All RV Layouts, RV images, RV Specifications are intend to be used as a guideline only. Actual vehicles exterior /  interior may be different.