09:00 – 17:00 Monday – Friday
09:00 – 12:00 Saturday
Closed on all Statutory Holidays

Convenience Kits

$70.00 per Person

Vehicle Set:
Set of Pots, Frying Pan, BBQ Grill, Mixing Bowl, Coffee Pot, Carving Knife, Cutting Board, Kitchen tissue, Serving Spoons, Scotch bright, Can/Bottle Opener, Dust Pan & Broom, Dish Cloth, Waste Basket, Clothes Hangers, 2 Tea Towels, Mixing Utensils, Cork Screw
Per Person Set:
Blanket or Comforter, Pillow & Pillow Case, Set of Sheets, Face Cloth, Hand Towel, Bath Towel, Dinner Plate, Bread Plate, Cereal Bowl Cup & Saucer, Glass, Knife/Fork/Spoon. Please Note: All tableware e.g. plates etc. are non-plastic and made of real china or equivalent.

Driver Requirements

Min Age 25 / Max Age 75

An additional surcharge may apply to all drivers below 25 years

Generator

Use of a Generator will be charged with $3.00 per hour or $8.00 per day

Insurance Terms

Public Liability Insurance
We maintain liability insurance coverage on all rental vehicles to a maximum of $ 1,000,000.00 for all vehicles for any bodily injury and property damage liability claim brought by a third party (other than a passenger) against the customer (and any other driver listed in the rental contract) as a result of the operation or use of their rental vehicles. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

Customer Responsibility
With Collision Damage Waiver (CDW) In the event of loss or damage to vehicle while on rent, whether or not due to the fault of customer, customer's responsibility for direct and accidental loss (including theft and vandalism) or damage to the vehicle is unlimited. That is, customer is responsible for all loss or damage.

With CDW, the customer's responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to $ 2,500.00 per occurrence, with the following exceptions, for which there is no reduction in customer responsibility for damages:
1) Caused as a result of use without expressed permission or consent
2) Damage caused by striking overhead objects or backing up vehicle
3) Interior damage
4) Undercarriage damage, including tires and wheels
5) Damage caused by freezing or overheating vehicle systems
6) All damage caused during any use of off public roads, campgrounds
7) All glass damage

Deposit with CDW is USD 2,500.00
Extended Liability and Vacation Interruption Protection
Extended Liability and Vacation Interruption Protection (ELVIP) is available at all rental locations for Vans and Motor Homes
 
ELVIP provides the following benefits:
With ELVIP, the customer's responsibility for accidental damage is further reduced to $ 200.00. In case of theft and vandalism to the vehicle, the deductible is $ 1,000.00. This reduction of the customer's responsibility does however not apply to the exceptions mentioned in (7) above, for which customer's responsibility reduces from unlimited to $ 2,500.00.

ELVIP also covers the expenses in the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 working hours. Radio, air conditioning, refrigerator, generator, microwave, appliances, automatic step, cruise control and GPS malfunctions are not considered to be mechanical breakdowns. Incurred expenses of $ 30.00 per person per day for lodging and $30.00 per group per day for other transportation is provided. A limit of $3,000.00 per tour applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.

ELVIP coverage is void if customer fails to file an accident/damage police report, or if vehicle is used in violation of the terms of the rental contract. Deposit with ELVIP is $ 200.00

Language

Multi-Lingual agents are available at every rental center.
English, German, French, Spanish

Luggage Storage

Additional luggage may be stored at the rental station at your own risk

Mileage Charges

Additional Mileage will be charged as follows: $0.32 per Mile for all Class C Motor Homes, $0.35 per Mile for all Class A Motor Homes.

Minimum Rental

7 Days during High Season
3 Days during Off Season

Northern Charges

If you plan to drive to Alaska or the Yukon Territory a one time fee of $450.00 applies.

One Way Rental

Please Inquire

Preparation Fee

Mandatory $195.00 per Rental (One time charge)
The fee includes transfers from / to rental center, propane gas supply, chemicals, cleaning items.

Pets

Sorry – no pets are allowed

Rental Equipment

Most rental center are providing the following items at additional cost:
Mountain Bikes, Bike Carrier, Child Seats, Booster Seats, Toaster, Lawn Chairs, inflatable Canoes or Kayaks, Snow Chains etc.
Advance reservation is highly recommended.

Rates

All published rates are available with advance reservation only.
Local rates may be higher.

Security Deposit

With Premium Insurance $300.00 - With CDW Insurance $2500.00
Accepted form of payment: Credit Cards, Traveler Check, Cash.
Credit card deposits may be processed at the time of pick up.
Please Note: the primary renter will need to present a credit card.

Smoking

All units are non-smoking. If you smoke in the unit – a cleaning fee may apply.

Transfers - General

Early Bird Transfers from 7:00 am onwards are provided, if the client stays in one of the designated transfer hotels. Afternoon transfers from 13:00 – 15:00 are not provided. Please meet your driver in the hotel lobby.

Transfers – Pick up

From 07:00 onwards.

Transfers – Return

Drop off between 09:00 – 10:30
A return transfer either to the hotel or the airport will be provided

Travel Restriction

Mexico, Death Valley June 15 - Sept 15, Logging Roads, non public Roads, Montreal & Quebec City Metropolitan Areas
For all Northern Routes (Alaska & Yukon) a $450.00 Surcharge applies.

Units Years

All RV’s are from the model years 2002/3/4/5

Upgrades Downgrades

We will make every effort to provide the type of vehicle requested. We do, however, reserve the right to substitute a vehicle of equivalent or lower value or offer a higher rated vehicle at no additional cost. Should a lower rated vehicle be substituted, our responsibility is limited to refunding the difference in the daily rental rates.

Disclaimer

All information provided may change without further notice.
All RV Layouts, RV images, RV Specifications are intend to be used as a guideline only. Actual vehicles exterior /  interior may be different.